Mark the date

OUR EXISTING APP STOPS WORKING ON 12 May 2025

Countdown to
our new app

103 : 12 : 18 DAYS
HOURS
MINS

Why You’ll Love the new app

EFFORTLESs ORDERING

Order your LPG from the app in seconds, from anywhere.

SIMPLE
SELF-SERVICE

Your newly designed app is easy to use.

24/7 ACCOUNT
ACCESS

Manage your account, payments, and orders anytime.

OLD APP

No longer works

No updates or support

No ability to self serve

New APP

Effortless ordering

Secure and supported 24/7

Manage your account anywhere, anytime

EXISTING APP

No longer works

No updates or support

No ability to self serve

New APP

Effortless ordering

Secure and supported 24/7

Manage your account anywhere, anytime

FAQ’s

  • We’re introducing a new app to enhance your experience with improved functionality, easier self-service options, and 24/7 account access to check your balance and transaction history anytime, anywhere.

  • The existing Rockgas app will stop working on 12 May. From this date, you will need the new app to manage your account and LPG orders.

  • Without the new app, you’ll need to call or email us for any account management or order queries, including placing orders. To ensure uninterrupted LPG supply, we encourage you to download the new app as soon as it becomes available on the 12 May.

  • You can download the new app from the Apple App Store or Google Play Store starting 12 May. A direct link will be provided on our website, this page, via the existing app and through email communication.

  • Once downloaded, follow the in-app setup instructions. It’s quick and easy, and we’re here to help if you need assistance. Ensure you have your customer number handy. Your registration details from the existing app won’t work.

  • Yes, simply use your existing Rockgas customer number and register on the new app. Your registration details from the existing app won’t work.

Remember

When the new app launches, the old app won’t work. So just ditch it from your device once you’ve got the new app registered and up and running.

If you do need help, we’re here for you on

LPGenquiries@rockgas.co.nz
or
0800 762 542